Shipping policy

Shipping Policy

Last Updated: July 30, 2026

Thank you for shopping at Roesicshop. We are committed to providing a smooth and reliable shipping experience for all of our customers. Please review our shipping policy below before placing your order.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During peak shopping seasons or promotional events, processing times may be slightly longer.

Shipping Rates

We offer the following shipping options:

Free Standard Shipping on all orders over USD $59.00.
A flat shipping fee of USD $5.99 applies to orders under USD $59.00.

Shipping charges are calculated at checkout based on your order value.

Estimated Delivery Time

Our standard delivery time is:

7–14 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, public holidays, or other circumstances beyond our control.

Shipping Destinations

We currently ship to most countries and regions worldwide. If shipping is unavailable for your location, you will be notified during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 24–72 hours to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Roesicshop is not responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete shipping addresses provided by the customer.

If you need to update your shipping information, please contact us as soon as possible before your order is shipped.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping fee. Customs policies vary by country, and we recommend contacting your local customs office for more information.

Lost, Delayed or Damaged Packages

Although we work with trusted shipping carriers, Roesicshop cannot guarantee delivery dates.

If your package is delayed, lost, or arrives damaged, please contact us promptly. We will work with the shipping carrier to assist in resolving the issue; however, carrier investigations may require additional processing time.